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Strengthening the weak links in your supply chain

The use of technology within enterprises across both the UK and globe has been consistently developing over the past two decades, as tech is used to support varying business functions from HR to IR. Digital transformation, as a result, is no longer something an organization with a sound business plan can afford to keep restricted to within the walls of its IT department. 2020 has been a year of surprises, and the past 12 months have seen an unprecedented acceleration of technology adoption.

The pandemic has forced the hands of many to push through more extensive digital transformation plans to protect their business function, their business outputs, and their business stability. Organizations have had to adapt their existing cybersecurity plans to become more flexible and less situationally rigid. They have also had to leverage RPA to better support employees’ workload, all of which are key areas we’ve seen addressed. However, another major area, and one that has perhaps been overlooked but is also critical for a business’s infrastructure, and indeed a country’s, is the way technology has been employed to support our supply chains. The pandemic has highlighted the importance of the technology supply chain, whether to fulfil increased demands for online grocery orders, provide lifesaving telemedicine capabilities, or manage the surges in online and call center volumes.

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