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DHL Global Forwarding Continues on Digital Roadmap with New Services and Functionalities, Business Insider

  • New
    online service myDHLi Analytics allows customers to explore and analyze their
    business data
  • myDHLi Quote & Book
    is the first service to offer a Carbon Calculator for carbon transparency and
    emissions reduction

SINGAPORE
– Media OutReach – October 25, 2019 – DHL
Global Forwarding, the air and ocean freight specialist of Deutsche Post DHL
Group, is continuing to grow its portfolio of convenient digital services. The
latest solution launched, called “myDHLi Analytics,” offers customers a smart
service to access and analyze their business data 24/7. The user-friendly
online service displays all relevant details about Spend (invoices), Volume, Service
Quality, and Customs Activity via dashboards.

“In line with our
recently announced group strategy 2025 ‘Delivering excellence in a digital
world,’ we are continuously broadening and enhancing our digital services. Our
growing myDHLi product family extends our best-in-class logistics services to
the digital realm. Customers can work towards their sustainability goals with
the same tool that they book, organize and analyze their shipments with,” says
Tim Scharwath, CEO DHL Global Forwarding, Freight. 

Another
member of the myDHLi product family has also been updated: DHL Global
Forwarding is the first freight forwarder to offer a Carbon Calculator within
an online quotation and booking tool. Customers can not only assess the
emissions of their shipments but also reduce their CO2 impact by
choosing an alternative fuel or an offsetting option — all within the myDHLi
Quote & Book service. 

“With
Asia Pacific accounting for almost half of the
world’s online citizens, many of our customers’ expectations have evolved as
they embrace innovations that will enhance their shipping experience and add
value to their businesses. Imagine all the man-hours saved from repetitive
tasks and unnecessary paperwork – with just a few clicks, myDHLi will provide customers
with access to data for a deeper analysis into operational and business trends,
whilst offering information on cost-efficient and sustainable shipping
options,” said Kelvin Leung, CEO, DHL Global Forwarding Asia Pacific.

myDHLi
Analytics offers all relevant data at a glance

The
user-friendly myDHLi Analytics service gathers data in one screen so that
customers can explore all relevant information on their shipments. Filter
options allow users to deep dive into expenses and trends in their data. Customers
can break down their information by aspects like country, shipper, consignee,
trade lane, and more. Downloadable reports offer shareable insights right down
to the shipment and invoice levels. The new service goes beyond the operational
focus of prior tools.

myDHLi Quote &
Book enhanced by a CO2 Calculator

The
demand for sustainable transport and logistics solutions is steadily growing. To
support its customers in reducing their carbon footprint and achieving their
individual sustainability targets, DHL Global Forwarding now offers an online
CO2 Calculator. Within the recently launched myDHLi Quote & Book
service, customers can easily choose to neutralize the carbon emissions of
their shipments. The integrated CO2 Calculator automatically
displays the carbon footprint for the shipment in comparison between air and
ocean freight. In the next step, shippers can either choose a clean-burning
fuel for ocean freight or an offsetting option for any transport mode.

 

The
new carbon calculator reflects Deutsche Post DHL’s GoGreen program and the
group’s mission to reduce all logistics-related emissions to zero by 2050. While
pursuing this mission, DHL also empowers and supports its customers with their
own sustainability targets by offering a growing number of green logistics and
transport services.

50 Years DHL

In
2019 DHL is celebrating 50 years since
the company’s founding by three entrepreneurs in San Francisco in 1969. DHL
began as a disruptor to the traditional delivery industry, circumventing
bureaucracy with an innovative new service to deliver documents by air
overnight. Since then, DHL has grown into a globe-spanning family of DHL
companies with about 380,000 employees in over 220 countries and territories
that covers the entire spectrum of logistics and supply chain services. DHL’s
customer-centricity and can-do culture have fueled five decades of innovation —
from the DHL 1000, one of
the first word processing computers in the world, to using the purpose built
StreetScooter, an environmentally friendly delivery vehicle powered by an
electric drive and developed by Deutsche Post DHL Group. With the Mission 2050
commitment to reach zero group-wide emissions by 2050, DHL is continuing to be
a trailblazer in the logistics industry.

DHL The
logistics company for the world

DHL is the leading global brand in the logistics
industry. Our DHL family of divisions offer an unrivalled portfolio of
logistics services ranging from national and international parcel delivery,
e-commerce shipping and fulfillment solutions, international express, road, air
and ocean transport to industrial supply chain management. With about 380,000
employees in more than 220 countries and territories worldwide, DHL connects
people and businesses securely and reliably, enabling global trade flows. With
specialized solutions for growth markets and industries including technology,
life sciences and healthcare, energy, automotive and retail, a proven
commitment to corporate responsibility and an unrivalled presence in developing
markets, DHL is decisively positioned as “The logistics company for the world”.

DHL is part of Deutsche Post DHL Group. The Group
generated revenues of more than 61 billion euros in 2018.

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