Supply Chain Council of European Union | Scceu.org
Distribution

COVID case forced Woolworths delivery centre to close


A Woolworths (ASX: WOW) customer fulfilment centre (CFC) that services online orders in Melbourne was shut down over the weekend after a team member tested positive for COVID-19.


Woolworths first became aware of the team member’s positive test on Saturday. That team member last worked at the West Footscray CFC on 1 July.


The centre was closed over the weekend for deep cleaning and has since reopened.


As a result of the closure online orders made on Sunday were cancelled, representing around 20 per cent of Woolworth’s orders that service Melbourne.


“We’re continuing to make contact with our CFC team members and will provide our full support to those required to self-isolate at home in line with the advice from the Health Department,” says a Woolworths spokesperson.


“As a food retailer, we have very high standards of cleaning and hygiene across all our sites.


“As a result of the additional clean on Sunday night we cancelled online delivery orders out of the West Footscray CFC this morning. We would like to apologise to our customers for the inconvenience.”


All other members of the West Footscray team who worked in close proximity to the team member have been asked to self-isolate as per Department of Health guidelines and will also undergo COVID testing.


The news comes as Victoria reported 127 new cases of COVID-19 overnight.


Updated at 12:54pm AEST on 6 July 2020.

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