In her new role, she will report to Steve Bandrowczak, president and chief operations officer of Xerox.
“Last year, we began working to implement a frictionless, high-velocity supply chain to increase flexibility and responsiveness and improve customer service,” said Bandrowczak. “By bringing the supply chain together with delivery and manufacturing under Mary’s leadership, we will drive additional cost and productivity synergies while ensuring end-to-end systems that provide better customer service.”
McHugh joined Xerox in June 2018 as chief delivery officer, leading both the company’s global service delivery mission and the operations for the equipment and toner manufacturing sites.
Before joining the company, McHugh served as the senior VP of North America SaaS Implementation Success management and SaaS consulting at Oracle.
Previously, she was the senior VP of Global Solution Design and Delivery at Hewlett Packard Enterprise and spent 28 years at IBM in roles of increasing responsibility within the Global Services organization.
“By further improving the speed and responsiveness of our supply chain, we will be even better positioned to serve our clients,” said McHugh. “As customer expectations evolve, we will continue to refine how we deliver and service their needs, ensuring we make every day work better for them.”
