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Why Do People Use Freight Forwarders?

So, you just started your eCommerce business and it’s slowly expanding. You used to do all the packaging and shipping yourself, but you don’t have the time to do that anymore. With the orders coming in every minute and every hour, you need a freight forwarder.

Now, you won’t pick just anyone. You want the best. Since you also have international shipments, you want to partner with the best freight forwarder from China to Canada, the USA, and the UK. But, hold your horses! Before you close the deal, learn first why people use freight forwarders.

5 Reasons Why People Use Freight Forwarders

Listed in this post are the common reasons why business owners hire freight forwarding companies. If these reasons resonate with you, then it’s the right time to hire yours.

1.   It’s cost-effective.

Freight forwarders thrive on connections born of good relationships with carriers. Because of this, they can negotiate lower shipping rates with them. Forwarders don’t only move your cargos, but they also offer services like warehousing needs and organizing your road freight.

Partnering with a reputable freight forwarder meant having a reliable company to help you out with your shipping needs and to boost your supply chain. If you’re a booming business, affiliating with a forwarder is an excellent investment.

2.   You’ll gain more time.

What do we mean by this? Managing your shipments will eat up a lot of your time if you’re doing it on your own. But with a freight forwarder, you can allocate that time to more important things like talking to clients and closing business deals.

In the background, your forwarder will handle your documentation and coordinate with key persons throughout the shipping process. They will also give you a contact person with whom you can talk about your shipping inquiries. With a competitive team like them, you can focus more on boosting your sales while your forwarders take care of your shipments.

3.   You can have peace of mind.

How often have you worried if you sent the correct documents and didn’t miss a thing? These worries are one of the biggest hassles in shipping. It can be pretty complicated with all the required paperwork. That’s when your freight forwarding company comes into the picture.

One of the vital roles of forwarders is to make sure your documents are complete before you send out your cargo. But you also need to play your part by keeping them updated. Besides that, you can take a breather and spend time with your loved ones because your shipments are handled properly.

4.   They always have a backup plan.

More often than not, there will be delays in shipping. Sometimes, it’s the carrier’s mistake, but most of the time, unforeseen occurrences happen. There’s that bad weather, breakdown of a transport vehicle, or a sudden change of route. When that happens, you can rely on freight forwarders to always have a backup plan.

A reliable forwarder will do their best to mitigate the situation since they have the resources and experience with those circumstances. So, even if the package gets a bit delayed since you have a dependable team, you know that your packages will eventually reach the buyer.

5.   Their knowledge and expertise are exceptional.

When you started your business, you probably go to every carrier to handle your deliveries. You might have gone to different carriers because you have product orders from different places and some carriers don’t cover them all. That is awfully tiring! And it will get more tiring when additional orders come rushing in. What should you do?

This is the time that you need to partner with a dependable freight forwarder. You are not choosing just anyone, but picking the forwarder with outstanding expertise that meets your shipping needs. You also need to make sure that they offer all the services you need, so you won’t need to go to different forwarders every time you ship.

Conclusion

Closing a deal with a freight company is a crucial decision you need to make for your business. There is a huge industry with an overwhelming number of freight forwarders, especially in China. How do you find the one that fits you?

Well, you need to identify your shipping needs first. Only then can you pick a forwarder that will be your business partner for life. Once you found that one, make sure to maintain a good relationship with them. Keep them.

If there are misunderstandings with shipping delays, talk it out. As mentioned above, some reasons for those relays are out of the control of your forwarder. So, be kind. If you can go past that, then you can grow and succeed together with your chosen freight forwarder.

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