Earlier this week, we published the first in a two-part series offering perspective and recommendations on what Zycus, a procurement suite vendor, is doing right. But no provider is perfect. And Zycus, which has increasingly larger ambitions to become a leading source-to-pay (S2P) provider (versus “just” spend classification, analytics, sourcing, contract management, supplier management and related areas), has some significant work to do in the purchase-to-pay (P2P) arena if it is to go head-to-head against an increasingly busy, noisy and confusing field of incumbents and upstarts. In this Spend Matters PRO research brief, Managing Director Jason Busch and Chief Research Officer Pierre Mitchell provide a candid take on areas of improvement for Zycus. They will also offer their perspective, as an addendum to this series on Spend Matters Plus, on what types of customers are an ideal fit for Zycus today.
