According to a recent study by Oracle, 89% of shoppers believe supply chain disruptions will continue to negatively impact their future buying experiences.
While there isn’t much retailers can do to fix shipping backlogs, they can tap into a $428 billion supply of existing inventory: returns.
To gain insights into how you can use returns to both combat supply chain issues and meet the demands of today’s consumer, Optoro surveyed more than 2,100 shoppers to get a pulse on the latest consumer shopping — and returning — expectations. Check out the report to learn:
- How returns can combat supply chain challenges; and
- How to use the reverse supply chain to keep customers coming back.
