GAME ON – OLG needs you
We’ve said GAME ON, and we mean it – OLG is rapidly transforming its organization to better serve Ontarians by delivering great gaming experiences through our digital, retail lottery, and land-based casino channels. In our fiscal 2019-20 year alone, OLG delivered over $2.3 billion in net profit to the Province of Ontario. OLG is now expanding our horizons even further, with a new strategic direction, to become a world class gaming entertainment leader with a globally admired digital platform.
We are ready to take this game to the next level and need a keen Senior Continuous Improvement & Quality Assurance Manager, Enterprise Procurement who will be responsible for enabling a culture of continuous improvement and quality execution by ensuring the Enterprise Procurement team is supported with accurate and impactful procurement tools, templates, processes and reporting. You will actively contribute to a positive, productive and innovative work environment to build strong, collaborative relationships with both internal and external stakeholders.
YOUR ROLE IN THE GAME
Reporting to the Director Continuous Improvement & Quality Assurance, Enterprise Procurement, you will also be empowered to:
Procurement Process & Procedural Management
- Document procurement processes throughout the source-to-pay process and ensure documentation is continuously accessible to all procurement professionals.
- Responsible for reviewing all procurement-related processes quarterly to ensure they are accurate and efficient, based on business needs and existing tools and templates.
- Conduct gap analysis on “as-is” process against leading practice procurement processes to identify improvement opportunities within the source-to-pay procurement process.
- Identify and facilitate procurement process improvement workshops and/or projects when applicable.
- Guide LEAN methodology adoption and focus to innovate new ideas to improve existing procurement processes and procedures.
- Identify and maintain appropriate workflow designs for various procurement-related processes.
Procurement Policy Management & Oversight
- Ensure procurement policy is accurate, updated annually and properly aligned with procurement directives.
- Audit procurement initiatives periodically to ensure compliance with existing procurement policies in concert with OLG compliance partners.
Procurement Documentation & Templates Management
- Ensure there is an up-to-date and applicable procurement template for all major sourcing events, including RFP, RFI, RFQ, RFS and others as required.
- Ensure there is an up-to-date and applicable template for all major contract types including NDA, MSA, SOW, etc.
- Work with Category Managers to create and maintain category-specific sourcing templates and ensure ease of use in engaging with applicable templates.
Procurement Systems & Tools/Data Management
- Ensure procurement monitoring tools and training are in place to effectively gather data.
- Oversee gathering of baseline cycle time data to identify opportunities for improvement and track any improvements.
- Manage implementation of any procurement-related technologies including that of eSourcing capabilities.
- Ensure all procurement technologies are maintained and resourced appropriately to provide ongoing support to procurement professionals.
- Identify and research new procurement-related tools and technologies and bring forward recommendations for implementation, where applicable.
Stakeholder Integration/Communication
- Work with procurement team and business leads to support development and ongoing framework for Contract and Supplier Performance Management (ie. Supplier Scorecard).
- Develop and maintain communication templates for key supplier contact points (award decisions, demo invitations, etc.).
- Responsible for ensuring adequate transition to the business stakeholders following the completion of a procurement initiative.
- Ensure all changes to procurement tasks (process, policy, template, etc.) is communicated efficiently and effectively to all procurement professionals.
Compliance/Risk/Audit
- Ensure alignment of Procurement Policy and Contract Management and Supplier Performance Management practices with the enterprise Risk Profile and Appetite and other relevant policies in close collaboration with OLG business partners.
- Stay abreast of the evolving regulatory environment through appropriate channels and networking and interpret/determine how upcoming evolution should be translated and applied into procurement and/or contract management practices.
- Maintain the balance between business imperatives and regulatory/legislative requirements related to Contract Management and procurement practices to ensure compliance while allowing businesses to achieve goals.
Procurement Training & Deployment
- Develop and maintain all procurement-related training materials and ensures appropriate processes are in place for new team members to access applicable trainings.
- Facilitate and empower teams to engage in local problem-solving.
- Engage with business leads to understand, design and deliver information sharing to build strong line of business integration.
Research & Development
- Support R&D related to suppliers, commodity, other.
WHAT YOU NEED TO PLAY
Work Experience: 5-7 years in continuous improvement, quality assurance or business process improvement roles, preferably in public sector procurement; experience managing large complex projects; experience working with large cross-functional teams
Education: University Degree (Business, Supply Chain or other related discipline)
Knowledge and Understanding: Source to pay and invoicing processes; OLG Operations in relation to Procurement and contractual requirements and/or government procurement would be an asset; compliance knowledge as related to procurement practices within the public sector; procurement law & policy management an asset
Critical Skills: Strong business process improvement acumen; must be resourceful and have strong problem-solving skills; strong root case identification skills; detailed at planning and organization; excellent attention to detail; exceptional organization skills; effective verbal and written communication skills; results oriented individual with superior customer service skills and proven ability to work in a team environment
Collaboration & Fun: Inclusive and collaborative work style while creating fun and excitement in our work
Integrity and Trust: Do what’s right and operate with transparency and openness
PERKS OF JOINING OUR TEAM
Part of a Bigger Picture: socially responsible company that gives back all its profits to the province and people of Ontario
Flexible Work Environment: to help balance both work and life
You Matter: family friendly work practices and remote work
Freedom to Innovate: supports new and better ways to be successful
Be your Authentic Self: environment that values diversity as a source of strength
Learning Galore: 24-7 access to robust online learning programs
Public Service Pension Plan: participate in a major defined benefit pension plan sponsored by the Government of Ontario
Variable Pay Program: performance-based incentives to share in our success (Permanent OLG Employees Only)
Learn about OLG – GAME ON!
OLG’s purpose is to contribute to a better Ontario by delivering great entertainment experiences for our customers. We are a multi-billion-dollar organization with a wide array of business lines including, lottery, land-based casinos, digital lottery and casino, horseracing, and charitable gaming. OLG is amidst a massive transformation focusing on being customer obsessed and bringing our digital business to a whole new level.
The key to our success is our people. Our culture will be grounded in true, positive partnerships that embrace trust, clarity, and openness in all that we do. We are supporting and empowering employees and teams across the organization through greater accountability, leadership development and growth opportunities. OLG is embracing more flexible work options and family friendly work practices including remote work.
Equity, diversity, and inclusion are essential elements of our culture, the cornerstone to our values of respect, integrity, stewardship, and excellence. At OLG, our employees have the space to be themselves and use their perspectives and skills to benefit the people and the Province of Ontario.
While we are re-shaping and growing our business, we are unwavering when it comes to living our purpose, and ensuring our business delivers meaningful benefits for the people of Ontario. OLG’s net profits are reinvested back into the province, contributing to the quality of life for Ontarians.
To learn more about OLG go to our website at www.olg.ca.
We look forward to hearing from you, interested applicants please apply online by July 1, 2022.
OLG is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Please contact Human Resources at [email protected] if you require accommodation at any time throughout the hire process.
We thank you for your interest in this opportunity; however only those individuals selected for an interview will be contacted.
