Who We Are:
We reward shoppers for digitizing their shopping experience.
Our mission is to delight the world’s shoppers with a free smartphone app that is easy, smart and fun.
Why Join the Fetch Family?
We make it better for users even when that’s difficult for us
We empower people with information and trust
We challenge ideas, not people
We think bigger and keep building
We find ways to bring the fun to Fetch!
We’re committed to building an empowered and inclusive community of innovative and passionate people. As a growing organization, we need team players who can go above and beyond their individual responsibilities to help our company build towards its vision. If you are a creative, hard-working, and fun-seeking person interested in working with a close-knit group of highly talented people, this is the right place for you.
Fetch Rewards is an equal employment opportunity employer.
Position and Duties:
This position will serve in the full-time, exempt position – IT Procurement Specialist. Below are the main areas of focus for this position:
- Procure and manage delivery of IT equipment for employees across the country.
- Maintain and manage inventory of IT equipment in our Chicago Office.
- Keep laptops up to date and deploy latest software and OS updates using MDM tools (Intune, Kandji).
- Administer SaaS apps and account access for the tools our team depend on including:
- Okta
- G Suite
- Atlassian (Jira, Confluence)
- Slack
- Zoom
- Apple (macOS, MDM, ABM, VPP)
- Microsoft (Windows 10, Azure AD, Office 365, Intune)
- AWS (IAM, Route 53)
- Be a technical resource for questions related to the above tools with the ability to produce an appropriate solution (or delegate as needed).
- Create and maintain quality technical documentation.
- Multi-task on assignments, prioritize and deliver on routine tasks and assigned projects.
- Other duties as assigned.
Performance Measurements:
We know we’re both succeeding when:
- You’re able to track shipments and communicate equipment arrival to current employees and new hires
- Order hardware through multiple equipment vendors (Apple, Microsoft, CDW, B&H, etc) and keep organized purchase records
- We feel comfortable throwing miscellaneous technical tasks at you. We know you can get the job done
- You’ve shown that you’re interested in and capable of leading continuous improvement efforts
- You’re able to organize your workflow using task management and communicate updates effectively
- Our onboarding process is seamless and consistent
- You can handle service requests start to finish, escalating when necessary
- Employees are impressed with how you’ve resolved their technical issues – perhaps they’ve learned something new!
Skills We Believe You Need for This Position:
- Know the ins-and-outs of IT Hardware and peripherals (USB-C vs. Thunderbolt, IPS vs. VA panel, Intel vs. M1 chipset)
- A deep working knowledge with personal experience using both macOS and Windows 10
- Working knowledge of SAML concepts and SSO applications (Okta, OneLogin, etc)
- Familiarity with UNIX scripting, automation tools, webhooks, and API request concepts
- You have a handle on and personal interest in staying up to date on the latest consumer tech
Skills We Believe Would Be Helpful for This Position:
- Experience in an IT role (2-4 years)
- You’ve procured hardware and software in a previous role
- A functional understanding of networking concepts
- Excellent verbal and written communication skills
Read Full Job Description
