From new ice forecasting techniques that help improve shipping safety in northern waters, to new tools involved with the reclamation of ancient Indigenous languages, to social media “chatbots” that respond to general questions about immigration and citizenship, the Canadian government is increasingly turning toward automated tools to solve tough problems, improve predictions, and cut down on time consuming processes.
Mike Lapointe
Mike Lapointe joined the The Hill Times in June 2019 and covers the federal public service, deputy ministers, the Privy Council Office, public service unions, the Phoenix pay system, the machinery of government, and the Parliament Hill media.
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