When will the post get back to normal?
The short answer? Never.
At least that’s according to New Zealand Post, who says COVID-19 and subsequent lockdown restrictions – which made visits to most ‘bricks and mortar’ shops impossible – have changed things forever.
“When the country first moved into Alert Level 3 earlier in the year, online shopping increased a massive 105 percent,” NZ Post chief customer officer Bryan Dobson said.
Since then, online shopping has remained about 30 percent up – and NZ Post says this indicates the volume of deliveries will permanently remain up on pre-pandemic levels.
“Buying your groceries and other everyday items online and having them delivered has become the new norm for many,” the company says.
