Payment
1. We accept secure payment, Paypal, T/T as payment methods.
2. Please make the payment in 2 days after you placed the order, or the products you ordered might be out of stock.
3. The custome duties, local taxed and charges shall not be included in the items prices or shipping fees. But we shall freely offer the buyers needed documents for help. If there is any cost, the buyers shall bear it.
MOQ & Delivery date
1. MOQ of every style or color bag is 500 to 1000pcs if you need us to customize your logo!
2. If you don’t mix more than 3 items per order, we could control the delivery date within 7 days otherwise please confirm the delivery date in advance before placing the order.
Return
1.100% samples cost is refundable when your mass order exceed $10000.
2. When you get your items is 15 days, if dissatisfied, please Email us with photos, and we will solve them within 24 hours, aftr confirmation, we will refund or replace them in the next shipment.
Feedback
Your satisfaction is very important to us. If you are satisfied with your transaction, please give us a positive feedback, that will be appreciated; if not, please contact us before you have the neutral or negative feedback, just give both of us a chance to solve the problem and we believe that you will get a satisfying solution.
Other Questions
1. Please feel free to contact us if there is any question, we will reply to you as soon as possible, if our trade-managers are off line, please just leave us a message and we will reply in 12 hours.
2. All styles support OEM Service,if you want to have customized product, please contact us at first.
3. We will contact you as soon as possible once the Out of Stock happens. You can choose to replace it with other similar styles or get a refund.
4. When you get a broken package, “PKEASE TAKE PHOTOS BEFORE OPEN IT”, if not ,any loss or missing might not be get refunded.
