As we look back at the past couple of years for clues about what the future holds for supply chains, we see similar issues have become apparent across e-commerce and international logistics. Whilst 2020 was about dealing with the outcomes of the acceleration of e-commerce and omnichannel, in 2021, retailers were trying to cope with a perfect storm of demand and supply issues, including international shipping uncertainty, loss of capacity, increased costs – even a lack of containers and pallets
