Supply Chain Council of European Union | Scceu.org
Technology

9 Tips to Recover More Revenue from Returns

By ·

February 17, 2022

Online shopping now accounts for about 20% of all retail sales, and those purchases are returned 3-4 times as frequently as in-store purchases. This surge in returns can results in a “black hole” as many returned items are simply destroyed or liquidated for a fraction of their original price.

Thankfully, there are a number of strategies to improve your reverse logistics operations in a way that lowers costs and boosts profitability. Check out this infographic to uncover 9 strategies to help your business recover more revenue from returned purchases.

For many products-based companies, returned goods are an afterthought. Too often, recovering as much money as possible from these orders is not the priority; speed and convenience are.

This infographic dives into 9 strategies and tips to improve your reverse logistics operations in a way that lowers costs and boosts profitability, such as:

  • Improve inventory visibility to increase the chances of reselling products at full price and minimize obsolete inventory.
  • Create the right returns policy that isn’t so lenient that people will take advantage of it but also isn’t strict enough to deter initial or repeat purchases.
  • Reuse, recycle and salvage to build positive brand equity with customers while also saving money.

 


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Article Topics

Netsuite &middot

Oracle &middot

Returns &middot

Reverse Logistics &middot
All Topics

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