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The Future of Supply Chain Is Human-Centric: Gartner Conference Highlights

What does the future of supply chain hold? According to Gartner Inc., supply chain officers should expect a future demanding substantial reinvention of supply chain management — unlocking the potential for supply chains to play an increasingly prominent role in business. 

Day 2 of Gartner’s Supply Chain Symposium showcased how human-centric supply chains contribute to growth, while cognitive overload hinders progress. We also saw results from the research firm’s annual ranking of top North American university programs.

Here are some highlights:

We asked Gartner analysts: What’s the biggest threat to supply chains right now? Strategy and planning analyst Amber Salley said “fear of failure,” which is “leading to decision paralysis.”

Procurement analyst Ryan Polk said “cognitive overload” is a top threat.

Companies need to “create a more simple environment to operate within,” he says.

For the second year in a row, University of Arkansas topped Gartner’s ranking of top 25 supply chain university programs in North America. Beyond a “perfect curriculum score,” the program’s strength is in its industry partnerships with companies like Walmart, General Mills and JB Hunt, said Gartner analyst Caroline Chumakov.

“The reason they’ve been able to improve their curriculum is really through their industry relationships…and their opportunities for experiential learning and practicing global problem solving,” Chumakov said during a live announcement of the ranking at #GartnerSC Symposium.

Chumakov said there’s progress to be made in diversity, which could benefit the supply chain talent shortage.

Follow SupplyChainBrain at Gartner’s Supply Chain Symposium/Xpo on LinkedIn and Twitter.

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