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Supply shortages and emboldened workers: A changed economy | Business

Employees at a fast-food restaurant in Sacramento, California, exasperated over working in stifling heat for low wages, demanded more pay and a new air conditioner – and got both.

Customer orders poured in to an Italian auto supplier, which struggled to get hold of enough supplies of everything from plastic to microchips to meet the demand.

A drought in Taiwan magnified a worldwide shortage of computer chips, so vital to auto and electronics production.

The global economy hadn’t experienced anything like this for decades. Maybe ever. After years in which ultra-low inflation had become a fixture of economies across the world, prices rocketed skyward in 2021 – at the grocery store, the gasoline pump, the used-car lot, the furniture store.

Chalk it up to a surprisingly swift and robust economic recovery from the pandemic recession, one that left suppliers flat-footed and hampered by COVID-19 disruptions.

United States workers, having struggled for years to achieve economic gains, secured better wages, benefits and working conditions – and the confidence to quit their jobs if they didn’t get them.

Global supply chains that ran efficiently for years broke down as factories, ports and freight yards buckled under the weight of surging orders.

Propelled by vast infusions of government aid and the widespread distribution of COVID vaccines, the economic bounce-back was as startling as the fall that had preceded it. Policymakers, business owners and economists were caught off-guard by both the speed of the recovery and the new COVID variants that threatened its durability.

They had never, after all, had to manage the unpredictable fallout, economic and otherwise, from a global pandemic.

Back from the brink

In the spring of 2020, the global economy appeared to stand on the brink of a catastrophe. The sudden and blindingly fast spread of COVID-19 infections forced lockdowns, frightened people into hunkering down at home, paralysed travel and ordinary business activity and led employers to slash tens of millions of jobs.

In June that year, the International Monetary Fund, IMF, predicted that the global economy would shrink 4.9 per cent for the year, the first drop in worldwide economic output since the 2008-2009 financial crisis.

But the governments of the wealthiest nations, scarred by the achingly slow recovery from the financial crisis just over a decade earlier, poured money into rescuing their economies. The United States was particularly aggressive: It supplied US$5 trillion in COVID-related stimulus aid to individuals, businesses and municipalities this year and last.

“The US has been a total outlier globally,’’ said Robin Brooks, chief economist at the Institute of International Finance, a global trade group for financial companies.

“We had the deepest pocketbook of any country. We have this exorbitant privilege’’ – the ability to run up debts to pay for COVID relief without having to pay high interest rates to do so. Global investors regard US government debt as perhaps the safest investment around; their purchases of US bonds keep American interest rates low.

So despite immense federal spending and surging inflation, the yield on the benchmark 10-year Treasury note – below 1.5 per cent – remains lower than it was before the pandemic.

In the United States and elsewhere, stimulus aid is widely credited with helping stave off disaster. Though the global economy did shrink in 2020, it did so by a less-than-expected 3.1 per cent. And the IMF expects growth to rebound to 5.9 per cent for 2021. That would be the fastest calendar-year expansion in IMF records dating to 1980.

Beginning earlier this year, vaccines accelerated the return to something much closer to ordinary pre-pandemic life.

“We got this scientific miracle,’’ said Jacob Kirkegaard, senior fellow with the German Marshall Fund of the United States. “We had a vaccine that was available six to nine months earlier than anybody had really believed in 2020 … . What that meant was that the second half of 2021 saw basically a general reopening in all of the advanced economies, and that was certainly was a massive positive surprise.’’

COVID uncertainty

Still, the virus itself has continued to complicate anyone’s ability to forecast where the economy was headed or to determine what to do about it. A wave of infections over the summer, for instance, sent Japan’s economy into a nasty tailspin: It shrank from July through September at a 3.6 per cent annual rate.

Likewise, America’s recovery lost momentum once the highly contagious delta variant erupted over the summer. Growth slowed to a 2.1 per cent annual rate from July through September, sharply down from a 6.7 per cent rate in the April-June quarter and 6.3 per cent in the January-March period.

Overall, though, the economy has recovered with surprising vigour. In June 2020, with the economy still reeling from the pandemic, the Federal Reserve’s policymaking committee forecast that unemployment would average 9.3 per cent in the final three months of the year and 6.5 per cent at the end of 2021. In reality? The jobless rate plummeted from 11.1 per cent in June 2020 to 6.7 per cent by year’s end. It’s now at a near-fully healthy 4.2 per cent.

Flush with government payments and, in many cases, savings accrued from working at home and from stock-market gains, people in rich countries were sitting on larger piles of cash and spending a lot of it.

Capital Economics calculates that households in advanced economies like the United States and the European Union were holding “excess savings’’ at mid-year of US$3.7 trillion – the amount above what they would likely have saved if the pandemic had never happened.

Overwhelmed

In some ways, it’s been too much of a good thing.

Robust demand, especially for autos, appliances and other physical goods, overwhelmed global manufacturers. Factories couldn’t obtain enough raw materials and parts. Ports and freight yards were swamped. Companies grappled with shortages of everything they needed, notably workers.

That was particularly true at many restaurants. At the newly re-opened Gotham restaurant in Manhattan, for instance, patrons are unable to find handcrafted chocolates, once a big draw for the holidays, or grab a burger or order oysters. Gotham couldn’t find enough employees to make the chocolates, work the grill or shuck the oysters.

“We worked to bring the restaurant back to life,” said Bret Csencsitz, the new owner of the restaurant. “The demand is there. The product is superior. Yet I don’t have enough people to make the business what it needs to be and what it should be.”

The restaurant was also hampered by shortages of basic supplies like ceramic plates and glassware. Food costs fluctuated wildly. Halibut, which cost US$14 a pound one day, was US$24.99 a week and a half later.

Across the Atlantic, MTA, an auto components manufacturer that endured Italy’s first lockdown in February 2020, reopened within a week and ended 2020 with unexpectedly healthy business. But the recovery bred new troubles.

“Everything is lacking,” said Maria Vittoria Falchetti, the company’s marketing chief.

“Plastic is lacking. Metals are lacking. Paper is lacking. Microchips – don’t even mention. Also, we are struggling with a big increase in prices in these materials, and also energy,”

In Asia, manufacturers of everything from toys to cell phones suffered from a global shortage of computer chips and surging costs for components, raw materials and shipping.

Kaixiang Electric Appliance Company, which makes LED lamps and flashlights in Ningbo, south of Shanghai, paid 20 per cent more in 2021 for labour, materials and complications resulting from shipping bottlenecks.

“The current delay in delivery is about one or two months,” said Susan Yang, CEO of the 80-employee company.

“The sharp rise in sea freight has eaten into manufacturers’ profits and ours,” said Max Chen, general manager of Makefigure Co, a toy exporter in the southern Chinese city of Shenzhen. “If we want to stay in the business, we need to lower our profit expectations and develop new clients.”

The supply chain problems have been compounded by what Kirkegaard of the German Marshall Fund calls “idiosyncratic things”.

A drought in Taiwan curtailed production at water-dependent computer chip plants. A February deep freeze shut down petrochemical plants in Texas. A huge container ship got stuck in the Suez canal for a week in March and cut off shipping between Asia and Europe.

The pain of high prices

The supply chain bottlenecks have driven up costs, contributing to a problem that most rich countries hadn’t had to endure for years: Persistently high inflation. The IMF expects consumer prices in advanced economies to rise 2.8 per cent this year. That would be the highest such rate since 2008.

Soaring energy prices, a response to the brisk economic recovery, contributed mightily to the run-up in prices. The price of the US benchmark crude skyrocketed 75 per cent – to US$84 a barrel – from January through October, before easing in recent weeks as the omicron variant raised the prospect of slower growth.

Inflationary pressures were especially intense in the United States. In addition to energy, some of the largest cost spikes were for such necessities as food, housing, autos and clothing – goods and services that millions of Americans regularly depend upon. Especially hard hit were lower-income households with little or no cash cushions. Last month, US consumer prices shot up 6.8 per cent from 12 months earlier – the biggest year-over-year increase since 1982.

Over the past year, used-car prices surged 31 per cent, beef roast 26 per cent, men’s suits and coats 14 per cent. And price hikes are outpacing wage gains. After inflation, US workers’ hourly earnings, despite pay increases, were actually down 1.9 per cent last month compared with November 2020.

Labour shortage

Even while absorbing higher prices, workers, especially in America, were benefiting from a tighter labour market that gave them leverage to secure better pay and benefits.

With many white collar employees able to work from home, companies found that their staffs didn’t need to commute to the office to do their jobs. That meant that workers could spend more time at home and save money they would have spent on parking, commuting and lunches out.

The United States, in particular, experienced acute labour shortages. At the depths of the pandemic recession in the spring of 2002, employers had slashed 22 million jobs. As the economy recovered, they refilled more than 18 million jobs – and complained that they couldn’t find enough workers.

In September and October, employers listed 1.4 job openings for every unemployed American, the most in records going back 15 years. That marked a striking reversal from April 2020, in the depths of the coronavirus recession, when there were just 0.2 openings for each unemployed person – or, stated another way, when there were five unemployed people for every available job.

A rise in early retirements, a shortage of affordable child care, the reluctance of many restaurant workers to return and a drop in immigration contributed to the labour shortage. The government also expanded unemployment aid and gave relief checks to households, bolstering their savings and allowing the jobless to be choosier about their next employer.

In Europe, by contrast, governments essentially paid companies to keep workers on their payrolls.

“In Europe, you didn’t have this fire-and-rehire response,’’ Kirkegaard said.

Keeping European workers on company payrolls, he noted, made it “much more seamless to reopen the economies in Europe because basically people just went back to their old job’’.

American companies, by contrast, had to call back employees they had laid off or find new ones.

Workers in some cases gained a rare upper hand in negotiations over wages and working conditions.

Workers who are in particularly high demand and in short supply, many of whom are in relatively lower-paying service jobs, are receiving pay raises high enough to exceed inflation. Adjusted for inflation, hourly earnings have jumped 12 per cent in the past year for people who work at bars and nearly 6 per cent for workers at hotels and restaurants.

AP

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