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Supply chain relies on individuals’ behavior » Albuquerque Journal

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Public officials are playing a very difficult game of attempting to protect citizens, while trying to minimize the economic impact of tightening restrictions. This situation has polarized the public both in the U.S. and Mexico. Here in the El Paso-Juarez-southern New Mexico border region, we are witnessing the rapid rise of COVID infections, to the point that a shortage of hospital beds is occurring.

El Paso has converted its convention center to a temporary hospital in order to create more space for COVID victims. Meanwhile, industries are nervously monitoring companies in their supply chains and trying to find ways to avoid disruptions. Many are trying to build redundancy into their supply chains, in which more than one supplier can pick up the slack if one has to suspend operations.

The production plants and distribution centers that I am familiar with take great care to limit the spread of COVID in their operations. Temperatures are taken, masks are worn, hand sanitizer is plentiful, and workspaces are constantly disinfected. Some plants have spread their workers apart by adding more than one shift in order to social distance while still adhering to their production requirements.

In Mexico, most of the maquiladoras (twin plants) have in-plant clinics that provide health-care services to the employment base, and in many cases, their families.

However, all precautions can be for naught if one worker lets his/her guard down, goes to a party with friends, becomes infected and then shows up at work the next day, endangering the rest of the workforce.

Some plant managers I have talked to are pulling their hair out at the behavior of some of their employees, who are showing no consideration for their colleagues. One careless employee could start a wave of infection in a plant, which eventually would get shut down by authorities to try to contain the spread. At that point, all employees are furloughed, work is lost, and people have to go on unemployment. The entire supply chain could be disrupted quickly.

The vulnerability of supply chains and the ability for products to reach the final consumer ultimately rests with each one of us. The public has grown extremely weary of the COVID lockdown and living with the restrictions that have been imposed to try to protect the most people we can in order to deal with the pandemic.

It is human nature to be social and this is exactly what is being curtailed at present. However, until the vast majority of us get vaccinated against this horrible disease, outbreaks will continue to happen if people let down their guard by not realizing that we are in a long-term battle that could last until the summer of 2021.

There are ways to mitigate the infiltration and spread of COVID even in large production plants or distribution centers. Companies are mandating the use of masks, social distancing and disinfecting, just like the rest of the American public should. Many are educating their employees about the responsibility of staying safe when away from their job, and impressing upon them that they have a responsibility of keeping fellow workers safe by doing so.

However, it is individual responsibility that will ultimately determine the outcome.

Jerry Pacheco is the executive director of the International Business Accelerator, a nonprofit trade counseling program of the New Mexico Small Business Development Centers Network. He can be reached at 575-589-2200 or at [email protected].

 

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