A LEADING provider of specialist electronic product design, manufacturing and repair services is working with Oracle NetSuite as it scales globally. With NetSuite, US-based Extel Technologies has been able to take advantage of an integrated business system to leverage data to increase collaboration, visibility and efficiency across its entire business.
As Extel expanded its operations, its legacy ERP system struggled to keep up due to its dependence on manual and disconnected processes. To address these challenges, streamline its business and drive efficiencies across its growing operations, Extel turned to NetSuite.
“Extel Technologies has helped clients bring advanced electronic products to market for more than 30 years and while our business is complex, the system behind it doesn’t have to be difficult,” said Bruce Fitzgerald, chief executive, Extel Technologies.
“NetSuite is intuitive and provides a unified view of our business, which is helping us realize significant efficiencies. The time and resource savings that NetSuite has helped us achieve enable us to compete on price and offset the cost of operating around the world. Our clients expect our systems to be highly integrated given the complexity of products that we build for them,” Fitzgerald added.
With NetSuite, Extel has been able to streamline, automate and unify its operations on a single cloud business system. By providing visibility into orders throughout the procurement cycle, NetSuite has helped Extel “simplify the management of its financial operations and reduce the time taken to close its books from two weeks to two days.”
NetSuite has also helped Extel to streamline the product lifecycle management process by integrating its HR and payroll software to prepare it for future global expansion and meet changing market demands such as supply chain delays and inventory shortages.
Meanwhile, Grace Loves Lace, a leading luxury bridal design business, is using Oracle NetSuite from Queensland, Australia to locations worldwide. With NetSuite, Grace Loves Lace has been able to take advantage of an integrated business system to “drive efficiencies across its business, increase visibility into inventory and demand, enhance decision-making, and improve the experience it offers to customers.”
To support its rapid global expansion and changing business model, Grace Loves Lace needed an integrated ERP system that could provide a single view into its supply chain, streamline the customer relationship management process, and support budgeting and financial needs. After careful consideration, Grace Loves Lace turned to NetSuite to support its global growth.
“The choice of a wedding dress is such a personal and emotional purchase, and our goal has always been to deliver an unforgettable experience. We have helped thousands of brides find their wedding dresses in the last 12 years, with a 100 percent success rate of fulfillment,” said Sarah Rynja, global systems manager, Grace Loves Lace. “To support our growing operations, we needed a unified view across inventory management, manufacturing, customer support, and sales to ensure we could continue to deliver an exceptional experience on time, every time. NetSuite’s seamless integration has also meant seamless customer service.”
With NetSuite, Grace Loves Lace has been able to unify data and enhance its operations on a single cloud business system. NetSuite’s demand forecasting capabilities have enabled Grace Loves Lace to “more easily forecast sales by ensuring information entered by salespeople is automatically captured in the system.”
In addition, NetSuite is helping Grace Loves Lace monitor and manage its supply chain and inventory levels to ensure that orders could be made and fulfilled despite unpredictable lead times and supply chain challenges. This has helped Grace Loves Lace meet customer needs.
