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India: Karnataka factory inspectors find workers’ abuse at the Wistron iPhone plant

An enquiry initiated by the state government of Karnataka in southern India found grave violations of labour laws by the Taiwanese multinational Wistron Corporation.

The investigation came after an uprising by Wistron workers at the Narasapura plant over nonpayment of wages. The plant, which manufactures iPhone 7 and iPhone SE for Apple, is located about 55 km from the state capital Bengaluru (formerly Bangalore).

Apple CEO Tim Cook mingles with Indian politicians (Courtesy Apple Insider)

Outrage at the plant boiled over on December 12 after management slammed the door in the face of workers requesting payment of back wages, which have accumulated for three months or more for some even as they are forced to work 12-hour shifts. The provocation triggered a violent reaction from thousands of workers, who laid waste to managers’ offices and overturned their vehicles.

Initially, the company accused workers of severely damaging the facility to the tune of 4.37 billion rupees ($58 million). However, the company later backtracked, stating that “unlike earlier reports, the violence did not cause any material damage to major manufacturing equipment and warehouses, with preliminary estimates of damages in the range of Rs 270-520 million ($3.6-$7.2 million).”

The investigation by the state Department of Factories, Boilers, Industrial Safety & Health found that the company had illegally increased working hours from 8 hours to 12 hours a day and did not pay the stipulated overtime wages. Furthermore, the company was guilty of non-payment of wages on time according to Karnataka laws, which state that wages have to be paid by around the first of the month. Instead, the company deposited workers’ wages into bank accounts irregularly, with some wages paid as late as the third week of the month.

The report further highlighted that the attendance monitoring system was in total shambles, resulting in the company undercounting the number of hours worked by an employee. There was a wide gap between company practices at the factory and the legal mandates the company was obliged to follow, the report observed.

Despite such gross violations, including wage-theft, there is no indication that Wistron executives will be held to account in any fashion.

Wistron workers rebel over unpaid wages

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