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How to ease panic buying? Assure supply at grocery stores and through delivery services, says supply chain expert

WHAT: Grocery stores are selling out of food, hygiene products and cleaning supplies as schools and businesses across the United States close their doors due to the spread of the novel coronavirus.

EXPERT: Ananth Iyer is a professor of supply chain management at Purdue University and director of the Global Supply Chain Management Initiative. He also is senior associate dean in the Krannert School of Management. Iyer’s research focuses on how businesses like grocery stores use supply chains to match supply with consumer demand.

QUOTE: “Increased purchases by consumers, if driven by fears of supply shortage, can be eased by assurance of supply. Consumers may also be worried about travel restrictions, which could decrease their store visit frequency. In short, consumer purchases may reflect both rational calculations and forecasted future issues. However, a combination of assured supply through direct delivery, combined with immediate supply from the store, may be a measured approach to reassure consumers and manage costs.”

MORE INFORMATION: Iyer was interviewed by Marketplace about supply and demand at grocery stores. The interview is available online

About Purdue University

Purdue University is a top public research institution developing practical solutions to today’s toughest challenges. Ranked the No. 6 Most Innovative University in the United States by U.S. News & World Report, Purdue delivers world-changing research and out-of-this-world discovery. Committed to hands-on and online, real-world learning, Purdue offers a transformative education to all. Committed to affordability and accessibility, Purdue has frozen tuition and most fees at 2012-13 levels, enabling more students than ever to graduate debt-free. See how Purdue never stops in the persistent pursuit of the next giant leap at purdue.edu.

Writer: Joseph Paul, 765-494-9541, [email protected]

Source: Ananth Iyer, 765-494-4514, [email protected]

Note to Journalists: A supply chain stock image and photograph of the professor are available to journalists via Google Drive.

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