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How Artificial Intelligence and Automation may reshape supply chain roles as we know them?

Technological advancements throughout time have caused periods of huge change across industries and jobs roles. Currently, it is the rapid advances in automation and Artificial Intelligence (AI) technologies which have the potential to significantly disrupt global supply chains. However, the question remains how and to what extent these changes will impact in supply chain roles?

What is apparent is that automation and AI will likely transform almost all work to some degree, due to its ability to enhance the productivity of some workers and replace the work of others. When assessing the impact of these advances, the opinions of experts and pundits can by and large be broadly placed into two buckets – that AI & automation leads to functions being substituted or complemented.

Viewpoint – workers will be substituted

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