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C. H. ROBINSON WORLDWIDE, INC. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS (form 10-K)

OVERVIEW


C.H. Robinson Worldwide, Inc. ("C.H. Robinson," "the company," "we," "us," or
"our") is one of the world's largest logistics platforms. Our mission is to
improve the world's supply chains through our people, processes, and technology
by delivering exceptional value to our customers and suppliers. We provide
freight transportation services and logistics solutions to companies of all
sizes in a wide variety of industries. We operate through a network of offices
in North America, Europe, Asia, Oceania, and South America. We offer a global
suite of services using tailored, market-leading differentiated technology built
by and for our global network of supply chain experts working with our customers
to drive better outcomes by leveraging our experience, data, technology, and
scale. Our global network of supply chain experts works with our customers to
drive better supply chain outcomes by leveraging our experience, data,
technology, and scale.

Our adjusted gross profit and adjusted gross profit margin are non-GAAP
financial measures. Adjusted gross profit is calculated as gross profit
excluding amortization of internally developed software utilized to directly
serve our customers and contracted carriers. Adjusted gross profit margin is
calculated as adjusted gross profit divided by total revenues. We believe
adjusted gross profit and adjusted gross profit margin are useful measures of
our ability to source, add value, and sell services and products that are
provided by third parties, and we consider adjusted gross profit to be a primary
performance measurement. Accordingly, the discussion of our results of
operations often focuses on the changes in our adjusted gross profit and
adjusted gross profit margin. The reconciliation of gross profit to adjusted
gross profit and gross profit margin to adjusted gross profit margin is
presented below (dollars in thousands):
                                                                            

Twelve Months Ended December 31,

                                                       2021                                  2020                                  2019
Revenues:
Transportation                            $ 22,046,574                          $ 15,147,562                          $ 14,322,295
Sourcing                                     1,055,564                             1,059,544                               987,213
Total revenues                              23,102,138                            16,207,106                            15,309,508
Costs and expenses:
Purchased transportation and related
services                                    18,994,574                            12,834,608                            11,839,433
Purchased products sourced for resale          955,475                               960,241                               883,765
Direct internally developed software
amortization                                    20,208                                16,634                                11,492
Total direct costs                          19,970,257                            13,811,483                            12,734,690
Gross profit / Gross profit margin           3,131,881            13.6  %          2,395,623            14.8  %          2,574,818            16.8  %
Plus: Direct internally developed
software amortization                           20,208                                16,634                                11,492
Adjusted gross profit / Adjusted gross
profit margin                             $  3,152,089            13.6  %       $  2,412,257            14.9  %       $  2,586,310            16.9  %



Our adjusted operating margin is a non-GAAP financial measure calculated as
operating income divided by adjusted gross profit. We believe adjusted operating
margin is a useful measure of our profitability in comparison to our adjusted
gross profit, which we consider a primary performance metric as discussed above.
The reconciliation of operating margin to adjusted operating margin is presented
below (dollars in thousands):
                                         Twelve Months Ended December 31,
                                    2021               2020               2019

Total revenues                 $ 23,102,138       $ 16,207,106       $ 15,309,508
Operating income                  1,082,108            673,268            789,976
Operating margin                        4.7  %             4.2  %             5.2  %

Adjusted gross profit          $  3,152,089       $  2,412,257       $  2,586,310
Operating income                  1,082,108            673,268            789,976
Adjusted operating margin              34.3  %            27.9  %            30.5  %


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MARKET TRENDS


The North American surface transportation market experienced extremely tight
carrier capacity in 2021 as strong demand combined with ongoing driver
availability and supply chain disruptions caused by port congestion and weather
events drove purchased transportation to historic levels. This compared to an
extremely volatile market in 2020 resulting from the early stages of the
COVID-19 pandemic and restrictions implemented to control the outbreak, which
drove significant volatility in customer demand and carrier capacity. Industry
freight volumes, as measured by the Cass Freight Index, increased approximately
13 percent in 2021 compared to 2020 and experienced growth in each quarter of
2021 compared to 2020. This compared to a decline of approximately eight percent
in 2020 compared to 2019 with significant volatility over the course of 2020.
One of the metrics we use to measure market conditions is the truckload routing
guide depth from our Managed Services business. Routing guide depth is
calculated as a simple average of all accepted shipments over all tender
instances for any shipment facilitated by our Managed Services business. The
average routing guide depth was 1.7 in 2021 compared to 1.4 in 2020. The average
routing guide depth increased steadily during the second half of 2020 and
finished in line with those seen over the duration of 2021.

The global forwarding market has also been significantly impacted by supply
chain disruptions caused by ongoing port congestion along with equipment and
labor shortages in 2021. These disruptions combined with strong demand have
continued to drive purchased transportation costs for both ocean and air freight
to historic levels. As with the North American surface transportation market,
this compared to the significant volatility seen in 2020 resulting from the
COVID-19 pandemic. In 2020, the COVID-19 pandemic resulted in a sharp decline in
commercial air freight capacity and periods of significantly reduced ocean
freight demand due to factory closures followed by a rapid surge of demand in
the second half of 2020 when production resumed and companies began to replenish
low inventory levels amidst the market uncertainty.

BUSINESS TRENDS


Our 2021 surface transportation results were impacted by the rising cost and
price environment summarized in the market trends section above. We did not,
however, experience the significant year over year volume volatility seen in the
industry as measured by the Cass Freight Index. Industry freight volumes
increased approximately 13 percent in 2021 compared to a decline of eight
percent in 2020. Our combined NAST truckload and LTL volume increased 5.5
percent in both 2021 and 2020. The COVID-19 pandemic had a significant impact on
our small business customers in 2020 as our customer count decreased nearly 12
percent, driven almost entirely by small and emerging market customers.
Throughout the COVID-19 pandemic we have continued to work with our customers to
meet our contractual commitments, which has resulted in a higher than normal
percentage of shipments with negative adjusted gross profit margins and less
volatility in our combined NAST truckload and LTL volumes as compared to the
Cass Freight Index. We have continued to reshape our portfolio by adapting our
pricing to reflect the rising cost environment and participating to a greater
extent in the spot market. The strong demand and tight carrier capacity
conditions in 2021 resulted in our average truckload linehaul cost per mile,
excluding fuel costs, increasing 30.5 percent. Our average truckload linehaul
rate charged to our customers, excluding fuel surcharges, increased
approximately 29.0 percent in 2021.

In our global forwarding business, we continued to experience significant
increases in purchased transportation costs for both ocean and air freight due
to the disruption caused by port congestion in addition to the equipment and
labor shortages impacting the global forwarding market. This along with
increased volumes has resulted in strong growth in both total revenues and cost
of transportation for our ocean and air freight services. Ocean volumes
increased 17.0 percent in 2021 with strong growth in nearly all regions we
serve, driven by higher award sizes from existing customers and new customer
growth in addition to the adverse impact to 2020 results from factory closures
during the early stages of the COVID-19 pandemic. Throughout 2021 and 2020, we
have augmented our air freight capacity with charter flights due to the
significant commercial capacity shortages in the market, which have resulted in
larger than normal shipment sizes as compared to our pre-pandemic operations.

On June 3, 2021, we acquired Combinex Holding B.V. ("Combinex") to strengthen
our European road transportation presence, for $14.7 million in cash. On March
2, 2020, we acquired Prime Distribution Services ("Prime Distribution" or
"Prime"), a leading provider of retail consolidation services in North America,
for $222.7 million in cash. The acquisition was effective as of February 29,
2020, and therefore the results of operations of Prime Distribution have been
included as part of the NAST segment in our consolidated financial statements
since March 1, 2020.





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SELECTED OPERATING PERFORMANCE AND OTHER SIGNIFICANT ITEMS

The following summarizes select 2021 year-over-year operating comparisons to
2020:

•Total revenues increased 42.5 percent to $23.1 billion, driven primarily by
higher pricing and higher volume across most of our services.

•Gross profits increased 30.7 percent to $3.1 billion. Adjusted gross profits
increased 30.7 percent to $3.2 billion, primarily driven by higher adjusted
gross profit per transaction and higher volume across most of our services.


•Personnel expenses increased 24.2 percent to $1.5 billion, primarily due to
higher incentive compensation costs and a 4.2 percent increase in average
headcount, and also due to the benefit realized in 2020 from our short-term,
pandemic-related cost reduction initiatives.

•Selling, general, and administrative ("SG&A") expenses increased 6.1 percent to
$526.4 million, primarily due to the increases in purchased services and
warehouse expenses, partially offset by decreases in amortization and bad debt
expenses and by an $11.5 million loss on the sale-leaseback of a company-owned
data center in 2020.

•Income from operations totaled $1.1 billion, up 60.7 percent from last year due
to an increase in adjusted gross profits, partially offset by the increase in
operating expenses. Adjusted operating margin of 34.3 percent increased 640
basis points.

•Interest and other expenses totaled $59.8 million, which primarily consisted of
$52.1 million of interest expense, which increased $3.0 million versus last year
due to a higher average debt balance. The current year also included a $15.1
million unfavorable impact from foreign currency revaluation and realized
foreign currency gains and losses. These expenses were partially offset by a
$2.9 million local government subsidy in Asia for achieving specified
performance criteria that was almost entirely offset by a reduction in foreign
tax credits within the provision for income taxes.

•The effective tax rate for 2021 was 17.4 percent compared to 19.4 percent in
2020. The rate decrease was due primarily to a favorable mix of foreign earnings
and an increased benefit related to U.S. tax credits and incentives.

•Net income totaled $844.2 million, up 66.7 percent from a year ago. Diluted
earnings per share increased 69.6 percent to $6.31.

•Cash flow from operations decreased 81.0 percent to $95.0 million.

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CONSOLIDATED RESULTS OF OPERATIONS

The following table summarizes our results of operations (dollars in thousands,
except per share data):

Twelve Months Ended December 31,

                                                  2021                  2020                 % change                2019                 % change
Revenues:
Transportation                               $ 22,046,574          $ 15,147,562                   45.5  %       $ 14,322,295                    5.8  %
Sourcing                                        1,055,564             1,059,544                   (0.4) %            987,213                    7.3  %
Total revenues                                 23,102,138            16,207,106                   42.5  %         15,309,508                    5.9  %
Costs and expenses:
Purchased transportation and related
services                                     $ 18,994,574          $ 12,834,608                   48.0  %       $ 11,839,433                    8.4  %
Purchased products sourced for resale             955,475               960,241                   (0.5) %            883,765                    8.7  %
Personnel expenses                              1,543,610             1,242,867                   24.2  %          1,298,528                   (4.3) %
Other selling, general, and
administrative expenses                           526,371               496,122                    6.1  %            497,806                   (0.3) %
Total costs and expenses                       22,020,030            15,533,838                   41.8  %         14,519,532                    7.0  %
Income from operations                          1,082,108               673,268                   60.7  %            789,976                  (14.8) %
Interest and other expense                        (59,817)              (44,937)                  33.1  %            (47,719)                  (5.8) %
Income before provision for income
taxes                                           1,022,291               628,331                   62.7  %            742,257                  (15.3) %
Provision for income taxes                        178,046               121,910                   46.0  %            165,289                  (26.2) %
Net income                                   $    844,245          $    506,421                   66.7  %       $    576,968                  (12.2) %

Diluted net income per share                 $       6.31          $       3.72                   69.6  %       $       4.19                  (11.2) %

Average headcount                                  15,761                15,119                    4.2  %             15,551                   (2.8) %

Adjusted gross profit margin
percentage(1)
Transportation                                         13.8%                 15.3%              (150 bps)                 17.3%              (200 bps)
Sourcing                                                9.5%                  9.4%                 10 bps                 10.5%              (110 bps)
Total adjusted gross profit margin                     13.6%                 14.9%              (130 bps)                 16.9%              (200 bps)


________________________________

(1) Adjusted gross profit margin is a non-GAAP financial measure explained
above.


The following discussion and analysis of our Results of Operations and Liquidity
and Capital Resources includes a comparison of the twelve months ended December
31, 2021, to the twelve months ended December 31, 2020. A similar discussion and
analysis that compares the twelve months ended December 31, 2020, to the twelve
months ended December 31, 2019, can be found in Item 7, "Management's Discussion
and Analysis of Financial Condition and Results of Operations," of our 2020
Annual Report on Form 10-K filed with the SEC on February 19, 2021.

A reconciliation of our reportable segments to our consolidated results can be
found in Note 9, Segment Reporting, in Part II, Financial Information of this
Annual Report on Form 10-K.

Consolidated Results of Operations-Twelve Months Ended December 31, 2021
Compared to Twelve Months Ended December 31, 2020


Total revenues and related costs. Total transportation revenues and purchased
transportation and related services increased significantly driven by higher
pricing and volumes in most service lines, most notably ocean and truckload
services. The higher pricing was driven by the continued supply chain
disruptions impacting both the global forwarding and surface transportation
market discussed above in the market and business trends sections. The prior
year period was also impacted by the early stages of the COVID-19 pandemic,
which resulted in significant volatility to both pricing and volumes. Much of
this volatility was the result of restrictions in place to control the outbreak,
which resulted in the sharp decline in commercial air freight capacity and
periods of significantly reduced ocean freight demand due to factory closures.
This was followed by periods of rapid demand increases when production resumed
and companies began to replenish low inventory levels amidst the market
uncertainty and elevated demand for essential products.
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Our sourcing total revenues and purchased products sourced for resale decreased
due to lower pricing and costs per case, which was partially offset by higher
case volume most notably in the foodservice industry, which was significantly
impacted by the COVID-19 pandemic in the prior year.

Gross profits and adjusted gross profits. Our transportation adjusted gross
profit increased driven by increased pricing and volumes in nearly all service
lines, most notably ocean and truckload services, resulting in higher adjusted
gross profits per transaction. Our transportation adjusted gross profit margin
decreased driven by the significant increase in the cost of purchased
transportation and related services in nearly all service lines. The prior year
period also included significant volatility in both volumes and the cost of
purchased transportation due to the impact of the COVID-19 pandemic. We have
continued to meet our customer commitments since the early stages of the
COVID-19 pandemic, which has resulted in adjusted gross profit margin
compression especially during periods of extreme volatility in the cost of
capacity relative to our contractual customer pricing. Sourcing adjusted gross
profits increased driven by an increase in case volume from sourcing managed
procurement customers in the foodservice industry as the prior year period
experienced a significant decrease in demand resulting from the COVID-19
pandemic. This increase was partially offset by a decrease in case volume with
retail customers.

Operating expenses. Personnel expenses increased primarily due to incentive
compensation increases reflecting the strong results in the current year, an
increase in average headcount, and the impact of steps taken to reduce costs in
response to the COVID-19 pandemic in the prior year, including furloughs,
reduced work hours, and the temporary suspension of the company match to
retirement plans for U.S. and Canadian employees in addition to increased health
insurance costs. Stock-based compensation expense recognized on
performance-based equity awards granted prior to 2021 totaled $62.0 million in
the current year compared to none in the prior year. There is no remaining
stock-based compensation expense to recognize on our 2017 and 2018
performance-based equity awards while 20 percent remains on our 2019 and 2020
performance-based equity awards. Refer to Note 6, Capital Stock and Stock Award
Plans, for further discussion related to our stock-based compensation plan.

Other SG&A expenses increased due to increased purchased services and warehouse
expenses, partially offset by decreases in amortization due to the completion of
amortization related to intangible assets from a prior acquisition and bad debt
expenses and the impact of an $11.5 million loss on the sale-leaseback of a
company-owned data center in the prior year period.

Interest and other expense. Interest and other expense of $59.8 million
primarily consisted of $52.1 million of interest expense and a $15.1 million
unfavorable impact of foreign currency revaluation and realized foreign currency
gains and losses in 2021. These expenses were partially offset by a $2.9 million
local government subsidy in Asia for achieving specified performance criteria
that was almost entirely offset by a reduction in foreign tax credits within the
provision for income taxes. Interest expense increased driven by a higher
average debt balance compared to the prior year period. The prior year period
included a $3.3 million favorable impact of foreign currency revaluation and
realized foreign currency gains and losses.

Provision for income taxes. Our effective income tax rate was 17.4 percent in
2021 and 19.4 percent in 2020. The effective income tax rate for the twelve
months ended December 31, 2021, was lower than the statutory federal income tax
rate primarily due to the tax benefit from U.S. tax credits and incentives, and
a lower tax rate on foreign earnings. These impacts were partially offset by
state income taxes, net of federal benefits. The effective income tax rate for
the twelve months ended December 31, 2020, was lower than the statutory federal
income tax rate primarily due to the tax impact of share-based payment awards,
including the tax benefit from the delivery of a one-time deferred stock award
that was granted to our prior Chief Executive Officer in 2000 and excess foreign
tax credits. These impacts were partially offset by state income taxes, net of
federal benefits and foreign income taxes.
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NAST Segment Results of Operations

                                                                            Twelve Months Ended December 31,
(dollars in thousands)                        2021                  2020                % change                2019                % change
Total revenues                           $ 14,507,917          $ 11,312,553                  28.2  %       $ 11,283,692                   0.3  %
Costs and expenses:
Purchased transportation and related
services                                   12,714,964             9,795,462                  29.8  %          9,486,323                   3.3  %
Personnel expenses                            779,435               624,358                  24.8  %            698,187                 (10.6) %
Other selling, general, and
administrative expenses                       428,167               384,258                  11.4  %            376,419                   2.1  %
Total costs and expenses                   13,922,566            10,804,078                  28.9  %         10,560,929                   2.3  %
Income from operations                   $    585,351          $    508,475                  15.1  %       $    722,763                 (29.6) %

                                                                           

Twelve Months Ended December 31,

                                              2021                  2020                % change                2019                % change
Average headcount                               6,764                 6,811                  (0.7) %              7,354                  (7.4) %
Service line volume statistics
Truckload                                                                                     2.5  %                                        -  %
LTL                                                                                           8.0  %                                      9.5  %

Adjusted gross profits(1)
Truckload                                $  1,192,644          $    981,420                  21.5  %       $  1,275,199                 (23.0) %
LTL                                           517,500               452,033                  14.5  %            471,616                  (4.2) %
Other                                          82,809                83,638                  (1.0) %             50,554                  65.4  %
Total adjusted gross profits             $  1,792,953          $  1,517,091                  18.2  %       $  1,797,369                 (15.6) %

________________________________

(1) Adjusted gross profits is a non-GAAP financial measure explained above.

Twelve Months Ended December 31, 2021 Compared to Twelve Months Ended December
31, 2020


Total revenues and related costs. NAST total revenues increased due to higher
pricing in truckload and, to a lesser extent, higher pricing in LTL services in
addition to volume increases in both LTL and truckload services. The increased
pricing in truckload was driven by tight carrier capacity caused by driver
availability challenges and the supply chain disruptions facing the industry as
discussed above in the market and business trends sections. The prior year was
adversely impacted by weakening demand during the early stages of the COVID-19
pandemic, which resulted in industry volume decreases. Total purchased
transportation and related services increased, driven by higher average
truckload linehaul costs per mile in addition to higher purchased transportation
costs per transaction in LTL services and volume increases in both LTL and
truckload services.

Gross profits and adjusted gross profits. NAST adjusted gross profits increased,
driven by increased adjusted gross profits per transaction due to the higher
pricing and increased volume discussed above. Our average truckload linehaul
rate per mile charged to our customers increased approximately 29.0 percent. Our
truckload transportation costs, excluding fuel surcharges, increased
approximately 30.5 percent. NAST LTL adjusted gross profits increased due to
increased volumes and increased adjusted gross profits per transaction. NAST
other adjusted gross profits decreased slightly as lower adjusted gross profits
per transaction and lower volume in intermodal were partially offset by
incremental warehousing services related to the acquisition of Prime
Distribution.

Operating expenses. NAST personnel expense increased primarily due to incentive
compensation increases reflecting the strong results for the year and the impact
of steps taken to reduce costs in response to the COVID-19 pandemic in the prior
year, including furloughs, reduced work hours, and the temporary suspension of
the company match to retirement plans for U.S. and Canadian employees. NAST SG&A
expenses increased, driven by increased investments in technology, warehouse
expenses, and purchased services, partially offset by lower credit losses. The
operating expenses of NAST and all other segments include allocated corporate
expenses. Allocated personnel expenses consist primarily of stock-based
compensation allocated based upon segment participation levels in our equity
plans. Remaining corporate allocations, including corporate functions and
technology related expenses, are primarily included within each segment's other
selling and administrative expenses and allocated based upon relevant segment
operating metrics.
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Global Forwarding Segment Results of Operations

                                                                          Twelve Months Ended December 31,
(dollars in thousands)                       2021                 2020               % change                2019               % change
Total revenues                          $ 6,729,790          $ 3,100,525                 117.1  %       $ 2,327,913                  33.2  %
Costs and expenses:
Purchased transportation and related
services                                  5,656,249            2,471,537                 128.9  %         1,793,937                  37.8  %
Personnel expenses                          368,563              281,048                  31.1  %           276,255                   1.7  %
Other selling, general, and
administrative expenses                     194,222              172,427                  12.6  %           177,194                  (2.7) %
Total costs and expenses                  6,219,034            2,925,012                 112.6  %         2,247,386                  30.2  %
Income from operations                  $   510,756          $   175,513                 191.0  %       $    80,527                 118.0  %

                                                                         

Twelve Months Ended December 31,

                                             2021                 2020               % change                2019               % change
Average headcount                                5,071                4,708                7.7  %                4,766               (1.2) %
Service line volume statistics
Ocean                                                                                     17.0  %                                     0.5  %
Air(1)                                                                                    45.5  %                                    11.0  %
Customs                                                                                   13.5  %                                    (3.5) %

Adjusted gross profits(2)
Ocean                                   $   710,845          $   349,868                 103.2  %       $   308,068                  13.6  %
Air                                         221,906              146,056                  51.9  %           101,991                  43.2  %
Customs                                     100,540               87,092                  15.4  %            91,833                  (5.2) %
Other                                        40,250               45,972                 (12.4) %            32,084                  43.3  %
Total adjusted gross profits            $ 1,073,541          $   628,988                  70.7  %       $   533,976                  17.8  %


________________________________

(1) In 2021, reported air volumes represent metric tons shipped. Previously
reported statistics were based on transactional volumes and have been restated
to conform with the current period presentation.

(2)Adjusted gross profits is a non-GAAP financial measure explained above.

Twelve Months Ended December 31, 2021 compared to Twelve Months Ended December
31, 2020


Total revenues and related costs. Total revenues and purchased transportation
and related services increased due to higher pricing in our ocean services and,
to a lesser extent, higher pricing in our air freight services, in addition to
volume increases in both ocean and air services. The higher ocean and air
freight pricing was driven by the unprecedented supply chain disruptions
impacting the global forwarding market combined with strong demand as discussed
in the market and business trends sections. Increased air freight volumes were
driven by ocean freight conversion resulting from the significant disruptions
experienced in the industry and the continued increase in charter flights and
larger than normal shipment sizes as traditional air freight capacity remains
strained by a reduction of commercial flights. The first half of 2020 was also
severely impacted by reduced demand and production due to the early stages of
the COVID-19 pandemic, which led to significant volume declines in all services
in the prior year.

Gross profits and adjusted gross profits. Ocean and air freight adjusted gross
profits increased driven by higher pricing resulting in higher adjusted gross
profits per transaction, in addition to increased volumes. Customs adjusted
gross profits increased, driven by increased volumes.

Operating expenses. Personnel expenses increased primarily due to an increase in
average headcount and incentive compensation reflecting the strong results in
the year. The prior year included the impact of steps taken to reduce costs in
response to the COVID-19 pandemic, including furloughs and reduced work hours.
SG&A expenses increased driven by increased investments in technology and
increased purchased services, partially offset by a reduction of
amortization expense due to the completion of amortization related to intangible
assets from a prior acquisition.
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All Other and Corporate Segment Results of Operations

All Other and Corporate includes our Robinson Fresh and Managed Services
segment, as well as Other Surface Transportation outside of North America and
other miscellaneous revenues and unallocated corporate expenses.


                                                    Twelve Months Ended December 31,
(dollars in thousands)             2021             2020          % change         2019          % change
Total revenues                 $ 1,864,431      $ 1,794,028          3.9  %    $ 1,697,903          5.7  %
Income from operations             (13,999)         (10,720)            N/M        (13,314)            N/M

Adjusted gross profits(1)
Robinson Fresh                     107,543          105,700          1.7  %        109,183         (3.2) %
Managed Services                   105,064           94,828         10.8  %         83,365         13.8  %
Other Surface Transportation        72,988           65,650         11.2  %         62,417          5.2  %
Total adjusted gross profits   $   285,595      $   266,178          7.3  % 

$ 254,965 4.4 %

________________________________

(1) Adjusted gross profits is a non-GAAP financial measure explained above.

Twelve Months Ended December 31, 2021 compared to Twelve Months Ended December
31, 2020


Total revenues and related costs. Total revenues and related costs increased
driven by higher truckload pricing and volumes in Other Surface Transportation,
including a 6.0 percentage point increase from the acquisition of Combinex.
Robinson Fresh total revenues and related costs decreased due to lower pricing
and costs per case, which was partially offset by higher case volume most
notably in the foodservice industry, which was significantly impacted by the
COVID-19 pandemic in the prior year.

Gross profits and adjusted gross profits. Robinson Fresh adjusted gross profits
increased, driven by an increase in case volume from sourcing managed
procurement customers in the food service industry as the prior year period
experienced a significant decrease in demand resulting from the COVID-19
pandemic. This increase was partially offset by a decrease in case volume with
retail customers. Managed Services adjusted gross profits increased, driven by
increased transaction volumes resulting from an increase in freight under
management. Other Surface Transportation adjusted gross profits increased
primarily due to a 6.5 percentage point increase from the acquisition of
Combinex and a modest increase in truckload volumes.

LIQUIDITY AND CAPITAL RESOURCES

We have historically generated substantial cash from operations, which has
enabled us to fund our organic growth while paying cash dividends and
repurchasing stock. In addition, we maintain the following debt facilities as
described in Note 4, Financing Arrangements (dollars in thousands):

                                                   Carrying Value as
                                                    of December 31,            Borrowing
Description                                               2021                  Capacity                  Maturity
Revolving credit facility                          $       525,000          $   1,000,000          October 2023
Receivables securitization facility(1)(2)                  299,481                500,000          November 2023
Senior Notes, Series A                                     175,000                175,000          August 2023
Senior Notes, Series B                                     150,000                150,000          August 2028
Senior Notes, Series C                                     175,000                175,000          August 2033
Senior Notes (1)                                           594,168                600,000          April 2028
Total debt                                         $     1,918,649          $   2,600,000

________________________________

(1) Net of unamortized discounts and issuance costs.

(2) On February 1, 2022, we amended the Receivables Securitization Facility
primarily to increase the total availability from $300 million to $500 million.

We expect to use our current debt facilities and potentially other indebtedness
incurred in the future to assist us in continuing to fund working capital,
capital expenditures, possible acquisitions, dividends, and share repurchases.


Cash and cash equivalents totaled $257.4 million as of December 31, 2021, and
$243.8 million as of December 31, 2020. Cash and cash equivalents held outside
the United States totaled $217.1 million as of December 31, 2021, and
$230.9 million as of
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December 31, 2020. Working capital increased from $1.10 billion at December 31,
2020
, to $1.48 billion at December 31, 2021.


We prioritize our investments to grow the business, as we require some working
capital and a relatively small amount of capital expenditures to grow. We are
continually looking for acquisitions, but those acquisitions must fit our
culture and enhance our growth opportunities.

The following table summarizes our major sources and uses of cash and cash
equivalents (dollars in thousands):
Twelve months ended December 31,

            2021               2020               % change               2019              % change
Sources (uses) of cash:
Cash provided by operating activities   $  94,955          $  499,191                 (81.0) %       $ 835,419                 (40.2) %

Capital expenditures                      (70,922)            (54,009)                                 (70,465)
Acquisitions                              (14,750)           (223,230)                                 (59,200)
Other investing activities                      -               5,525                                   16,636
Cash used for investing activities        (85,672)           (271,714)                (68.5) %        (113,029)                140.4  %
Repurchase of common stock               (581,756)           (177,514)                                (309,444)
Cash dividends                           (277,321)           (209,956)                                (277,786)
Net borrowings (repayments) on debt       822,701            (143,000)                                (112,000)
Other financing activities                 43,949              89,803                                   47,977
Net cash provided by (used for)
financing activities                        7,573            (440,667)                     N/M        (651,253)                (32.3) %
Effect of exchange rates on cash and
cash equivalents                           (3,239)              9,128                                   (1,894)

Net change in cash and cash equivalents $ 13,617 $ (204,062)

                          $  69,243


Cash flow from operating activities. The significant decrease in cash flow from
operating activities in 2021 from 2020 was due to unfavorable changes in working
capital. These changes in working capital were primarily related to a sequential
increase in accounts receivable and contract assets, partially offset by a
related increase in accounts payable and accrued transportation expense. Both
increases were driven by a significant increase in pricing for most of our
transportation services in addition to increased volumes in nearly all services
during 2021. The increase in accounts receivable was also impacted by a change
in business mix from the significant growth of our global forwarding business
where our days sales outstanding ratio is approximately double that of our NAST
business. Despite the increase in accounts receivable, we are not experiencing a
deterioration in the quality of our accounts receivable balance. Additionally,
since the early stages of the COVID-19 pandemic, we have been closely monitoring
credit and collections activities to minimize risk as well as working with our
customers to facilitate the movement of goods across their supply chains while
also ensuring timely payment.

Cash used for investing activities. Our investing activities consist primarily
of capital expenditures and cash paid for acquisitions. Capital expenditures
consisted primarily of investments in hardware and software, which are intended
to increase employee productivity, automate interactions with our customers and
contracted carriers, and improve our internal workflows to help expand our
adjusted operating margins and grow the business. During 2019, we sold a
facility we owned in Chicago, Illinois, for approximately $17.0 million.

In 2021, we used $14.7 million for the acquisition of Combinex. In 2020, we used
$222.7 million for the acquisition of Prime. In 2019, we used $45.0 million for
the acquisition of The Space Cargo Group and $14.2 million for the acquisition
of Dema Service S.p.A.

We anticipate capital expenditures in 2022 to be approximately $90 million to
$100 million.


Cash used for financing activities. We had net borrowings on debt of $822.7
million in 2021 and net repayments of $143.0 million in 2020. The 2021 net
borrowings were primarily to provide cash for operations, as our working capital
needs continued to increase throughout the year as mentioned above. The 2020 net
repayments were primarily to reduce the outstanding balance of the receivables
securitization facility. This receivables securitization facility expired in
December 2020 and was not renewed; however, we entered into a new receivables
securitization facility in November 2021. There was a $525 million outstanding
balance on our senior unsecured revolving credit facility (the "Credit
Agreement") as of December 31, 2021, compared to no outstanding balance as of
December 31, 2020. As of December 31, 2021, we were in compliance with
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all of the covenants under the Credit Agreement, the Accounts Receivable
Securitization, note purchase agreement, and senior unsecured notes.


The increase in cash dividends paid was the result of our fourth quarter 2020
dividend being paid on January 4, 2021. Near the end of the first quarter of
2020, we temporarily suspended our share repurchase activity as we assessed the
impacts of the COVID-19 pandemic. We resumed our share repurchase activity in
the fourth quarter of 2020 and throughout 2021, which resulted in the increase
in share repurchases in 2021. In December 2021, the Board of Directors increased
the number of shares authorized to be repurchased by 20,000,000 shares. As of
December 31, 2021, there were 21,635,388 shares remaining for future
repurchases. The number of shares we repurchase, if any, during future periods
will vary based on our cash position, potential alternative uses of our cash,
and market conditions. We may seek to retire or purchase our outstanding Senior
Notes through open market cash purchases, privately negotiated transactions, or
otherwise.

Although there continues to be uncertainty related to the anticipated impact of
the COVID-19 pandemic on our future results, we believe that, assuming no change
in our current business plan, our available cash, together with expected future
cash generated from operations, the amount available under our credit
facilities, and credit available in the market, will be sufficient to satisfy
our anticipated needs for working capital, capital expenditures, and cash
dividends for at least the next 12 months and the foreseeable future. We also
believe we could obtain funds under lines of credit or other forms of
indebtedness on short notice, if needed.

CRITICAL ACCOUNTING POLICIES AND ESTIMATES


Our consolidated financial statements and accompanying notes are prepared in
accordance with accounting principles generally accepted in the United States.
The preparation of the consolidated financial statements requires management to
make estimates and assumptions that affect the reported amounts of assets,
liabilities, revenue, expenses, and the related disclosures. Because future
events and their effects cannot be determined with certainty, actual results
could differ from our assumptions and estimates, and such differences could be
material.

Our significant accounting policies are discussed in Note 1, Summary of
Significant Accounting Policies, of the Notes to the Consolidated Financial
Statements, included in Item 8, Financial Statements and Supplementary Data, of
this Annual Report on Form 10-K. We consider the following items in our
consolidated financial statements to require significant estimation or judgment.


REVENUE RECOGNITION. At contract inception, we assess the goods and services
promised in our contracts with customers and identify our performance
obligations to provide distinct goods and services to our customers. Our
transportation and logistics service arrangements often require management to
use judgment and make estimates that impact the amounts and timing of revenue
recognition.

Transportation and Logistics Services - As a global logistics provider, our
primary performance obligation under our customer contracts is to utilize our
relationships with a wide variety of transportation companies to efficiently and
cost-effectively transport our customers' freight. Revenue is recognized for
these performance obligations as they are satisfied over the contract term,
which generally represents the transit period. The transit period can vary based
upon the method of transport, generally a number of days for over the road,
rail, and air transportation, or several weeks in the case of an ocean shipment.

Recognizing revenue for contracts where the transit period is partially complete
or completed and not yet invoiced at period end requires management to make
judgments that affect the amounts and timing of revenue recognized at period
end. At December 31, 2021, we recorded revenue of $453.7 million for services we
have provided while a shipment was still in-transit but for which we had not yet
completed our performance obligation or had not yet invoiced our customer
compared to $197.2 million at December 31, 2020. We utilize our historical
knowledge of shipping lanes and estimated transit times to determine the transit
period in cases where our customers' freight has not reached its intended
destination. In addition, we analyze contract data for the first few days
following the reporting date combined with our historical experience of trends
related to partially completed contracts as of the reporting date to determine
our right to consideration for the services we have provided where the transit
period is partially complete or completed and not yet invoiced at period end.
Differences in contract data for the first few days following the reporting date
compared with our historical experience or disruptions such as weather events,
port congestion, or other delays could cause the actual amount of revenue earned
at period end to differ from these estimates.

Total revenues represent the total dollar value of revenue recognized from
contracts with customers for the goods and services we provide. Substantially
all of our revenue is attributable to contracts with our customers. Most
transactions in our transportation and sourcing businesses are recorded at the
gross amount we charge our customers for the service we provide and goods we
sell. In these transactions, we are primarily responsible for fulfilling the
promise to provide the specified good or service to our customer and we have
discretion in establishing the price for the specified good or service.
Additionally, in our sourcing business, in some cases we take inventory risk
before the specified good has been transferred to our customer.
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Customs brokerage, managed services, freight forwarding, and sourcing managed
procurement transactions are recorded at the net amount we charge our customers
for the service we provide because many of the factors stated above are not
present. See also Note 1, Summary of Significant Accounting Policies, for
further information regarding our revenue recognition policies.

GOODWILL. Goodwill represents the excess of the cost of acquired businesses over
the net of the fair value of identifiable tangible assets and identifiable
intangible assets purchased and liabilities assumed.


Goodwill is tested for impairment annually on November 30, or more frequently if
events or changes in circumstances indicate that the asset might be impaired. We
first perform a qualitative assessment to determine whether it is more likely
than not that the fair value of our reporting units is less than their
respective carrying value ("Step Zero Analysis"). If the Step Zero Analysis
indicates it is more likely than not that the fair value of our reporting units
is less than their respective carrying value, an additional impairment
assessment is performed ("Step One Analysis"). As part of our Step Zero Analysis
we determined that the more likely than not criteria had not been met, and
therefore a Step One Analysis was not required.

When we perform a Step One Analysis, the fair value of each reporting unit is
compared with the carrying amount of the reporting unit, including goodwill. If
the carrying amount of a reporting unit exceeds its fair value, an impairment
loss is recognized in an amount equal to that excess, limited to the total
amount of goodwill allocated to that reporting unit.

In the Step One Analysis, the fair value of each reporting unit is determined
using a discounted cash flow analysis and market approach. Projecting discounted
future cash flows requires us to make significant estimates regarding future
revenues and expenses, projected capital expenditures, changes in working
capital, and the appropriate discount rate. Use of the market approach consists
of comparisons to comparable publicly-traded companies that are similar in size
and industry. Actual results may differ from those used in our valuations when a
Step One Analysis is performed.

INCOME TAX RESERVES. The calculation of our tax liabilities involves dealing
with uncertainties in the application of complex tax regulations in a multitude
of jurisdictions across our global operations. We establish reserves when,
despite our belief that our tax return positions are fully supportable, we
believe that certain positions are likely to be challenged and that we may or
may not prevail in full or in part. Under U.S. GAAP, if we determine that a tax
position, more likely than not, will be sustained upon audit based solely on the
technical merits of the position, we recognize the benefit. We measure the
benefit by determining the amount that is greater than 50 percent likely of
being realized upon resolution. We presume that all tax positions will be
examined by a taxing authority with full knowledge of all relevant information.

We regularly monitor our tax positions and tax liabilities. We reevaluate the
technical merits of our tax positions and recognize an uncertain tax benefit, or
derecognize a previously recorded tax benefit, when there is (i) a completion of
a tax audit, (ii) effective settlement of an issue, (iii) litigation of the
issue, including appeals, (iv) a change in applicable tax law including a tax
case or legislative guidance, or (v) the expiration of the applicable statute of
limitations. Significant judgment is required in accounting for tax reserves.
Although we believe that we have adequately provided for liabilities resulting
from tax assessments by taxing authorities, positions taken by these tax
authorities could have a material impact on our effective tax rate, consolidated
earnings, financial position and/or cash flows. Uncertain income tax positions
are included in "Accrued income taxes" or "Noncurrent income taxes payable" in
the consolidated balance sheet.
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DISCLOSURES ABOUT CONTRACTUAL OBLIGATIONS AND COMMERCIAL CONTINGENCIES

The following table aggregates all contractual commitments and commercial
obligations, due by period, that affect our financial condition and liquidity
position as of December 31, 2021 (dollars in thousands):

                               2022               2023               2024              2025              2026             Thereafter             Total
Borrowings under credit
agreements                 $ 525,000          $ 300,000          $       -          $      -          $      -          $         -          $   825,000
Senior notes (1)              25,200             25,200             25,200            25,200            25,200              632,550              758,550
Long-term notes payable(1)    21,388            196,388             14,440            14,440            14,440              394,130              655,226
Maturity of lease
liabilities(2)                74,600             69,277             48,819            36,461            26,678               86,859              342,694
Purchase obligations(3)      163,758             51,781             28,691             1,996               330                    -              246,556
Total                      $ 809,946          $ 642,646          $ 117,150          $ 78,097          $ 66,648          $ 1,113,539          $ 2,828,026

________________________________

(1)Amounts payable relate to the semi-annual interest due on the senior and
long-term notes and the principal amount at maturity.


(2) We maintain operating leases for office space, warehouses, office equipment,
and a small number of intermodal containers. See Note 11, Leases, for further
information.

(3) Purchase obligations include agreements for services that are enforceable
and legally binding and that specify all significant terms. As of December 31,
2021, such obligations primarily include ocean and air freight capacity,
telecommunications services, maintenance contracts, and information technology
related capacity. In some instances our contractual commitments may be usage
based or require estimates as to the timing of cash settlement.

We have no financing lease obligations. Long-term liabilities consist primarily
of noncurrent taxes payable and long-term notes payable. Due to the uncertainty
with respect to the amounts or timing of future cash flows associated with our
unrecognized tax benefits at December 31, 2021, we are unable to make reasonably
reliable estimates of the period of cash settlement with the respective taxing
authority. Therefore, $42.9 million of unrecognized tax benefits have been
excluded from the contractual obligations table above. See Note 5, Income Taxes,
to the consolidated financial statements for a discussion on income taxes. As of
December 31, 2021, we do not have significant off-balance sheet arrangements as
defined in Item 303(a)(4)(ii) of SEC Regulation S-K.

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