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Bridging the Digital Gap in the Supply Chain

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In the age of digital disruption, it is important to effectively deliver your value proposition and maintain brand loyalty with a keen and adept awareness of changing market conditions. Companies should be agile enough to shift priorities as they begin to recognize and deal with new patterns, address ambiguities within the market, and adjust their strategies accordingly.

Companies that understand the evolution of technology and its impact possess a more meaningful realization of value through spend transparency and a deeper understanding of market conditions. They also can quickly dissect competitive intel and normalize data more effectively for leaner metrics.

Cutting-edge solutions enable an intelligent framework for sourcing and contract management by creating a lean environment of continuous opportunity assessment within the market to automatically evaluate and reevaluate conditions and capabilities as well as align them with preferences in the most efficient and cost-saving way possible. Cognitive procurement is an example of how some companies better optimize spend while putting more time back into their customers, improving agility and speed to market, and reinvigorating their supplier base.

Understanding that people come to change at different rates comes into play when crossing the chasm of manual and inundated processes to advanced technology enablement. The ability to identify your workforce population and assess trialability, advantages over manual alternatives, compatibility of technology adoption with value, and simplicity of use may reduce organizational inertia and constraints that derive from a lack of urgency to drive change and fear of the unknown.

Willingness to invest in such solutions in the face of uncertain outcomes is dependent upon the balance between laggers, innovators, and early adopters within your organization. A proportionate distribution of the three may indicate that the organization is ripe for digital transformation with careful attention to the lagging population. Ways to mitigate this include investing in additional ongoing training and workshops to gradually acclimate this pool to enhanced capabilities and technology. 

As technology continues to evolve, supply chain transformation is imminent in order to continue seeing savings and supplier optimization. This can be achieved through continual awareness of shifting trends in the market, understanding how digitization disrupts the traditional ROI framework, and increasing influence for innovation.

Image Credit: Image courtesy of Monthira / Shutterstock

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