Supply Chain Council of European Union | Scceu.org
Freight

Qatar Cargo teams up with CargoWise on e-bookings

Software firm WiseTech Global’s freight forwarder users will be able to book space on Qatar Airways Cargo flights after the two announced a new e-booking partnership.

The eBooking connection between WiseTech’s CargoWise platform and Qatar Airways Cargo management system, CROAMIS, enables freight forwarders using CargoWise to choose their flight and confirm a booking with Qatar Airways Cargo in real-time, without having to leave the platform. Similarly, existing bookings made via the solution can be modified.

The e-booking move is an expansion of the two companies’ existing partnership covering data.

Guillaume Halleux, chief officer cargo at Qatar Airways Cargo, said: “With our operational data exchange with CargoWise seeing positive results, this was a natural next step in the partnership.

“Our digitalisation strategy remains centered on moving to robust systems, automatic quotations, real-time integrations, and improved reporting. These have become critical in an industry that is moving rapidly towards digital solutions.”

Scott McCorquodale, head of airline connectivity at WiseTech Global, added: “The air cargo industry has historically been very manually-based, which contributed to substantial inefficiencies. This has all changed in recent years, with many airlines now firmly prioritising their digital transformation projects.

“With the new eBooking connection now available to CargoWise users, forwarders are able to confirm their bookings without any input from airline staff – dramatically speeding up the process, and allowing forwarders to focus on providing value-added services to their customers.”

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