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Supply Chain Latest: Cream Cheese Is the Latest Casualty of Cyberattacks

A cream cheese shortage has been sending bagel shops and bakeries scrambling for supplies, and it’s due in part to a cyberattack on the biggest U.S. cheese manufacturer.

Schreiber Foods in Wisconsin, a top maker of cream cheese, closed for days in October after hackers compromised plants and distribution centers. The company is big enough that the lost production shook U.S. markets. (Read the full story here.)

The attack took place during the peak season for cream cheese demand. Americans are doing more holiday baking and buying more cakes, and cream cheese is a common dessert ingredient. Add to that all the labor constraints and logistics headaches caused by the pandemic. 

Cyberattacks have added to the chaos afflicting global food supply chains in the Covid-19 era, with inflation driving prices to around decade highs. Hackers also targeted meat giant JBS and an Iowa grain cooperative this year.

Key Ingredients

Cream cheese happens to be particularly vulnerable to the supply chain issues. Some manufacturers have had problems getting starch, a thickening agent, as well as packaging like plastic film and cardboard boxes, according to Andrew Novakovic, an agricultural economist at Cornell University. 

Cream cheese is a fresh product, meaning that keeping a large inventory on hand isn’t plausible. On top of the widespread labor shortage across industries, finding truck drivers is hitting the dairy industry particularly hard because of the extra license needed to pick up milk from farms.

Meanwhile, demand keeps soaring. Schreiber Foods was running at full capacity at the time of the cyberattack. Cream cheese production in October fell 6.9% from a year ago, according to government data. 

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